In the name of continuous improvement, we are proud to announce the launch of Version 2.0 of our integration with Redtail CRM. The initial integration, while helpful, was admittedly lacking in imagination – this has been since been rectified.
Before, our integration was merely an inflexible form with a limited number[...]
This week we’ll look at customer satisfaction through the softer lens of emotion and then take a hard look at content marketing.
The Blood Brothers Effect
In her article, Denyse Drummond-Dunn takes her experience at the musical Blood Brothers and applies it thoughtfully to the area of customer satisfaction. How, she asks, can[...]